FAQ

Currently shipping within the USA. Planning to expand our reach in the future.

Free shipping to the USA.

The estimated time of delivery is specified on each product page.

Tracking information will be sent to you via E-mail, you can click the tracking number of the product within the mail, or copy the tracking number from your mail then go to this website, enter the tracking number to track your order.

- You must contact us within 24 hours of placing the order. We will not entertain any cancellation request after the given time.

- We cannot cancel your order once it is shipped.

Our team does their best to put your orders together, but they might miss out on an item from your order. They are humans at the end of the day. If this happens, please send us a message at hello@catin.co together with an attached photo of what you received for verification purposes. We will get this sorted out for you in no time.